Refund Policy


Returns
Our policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

As you know, all products from LeafyAffair are handmade preserving nature’s beauty intact. We put immense time and effort in collecting and choosing the materials used for creating our treasures.

However, you are free to return or exchange the product (subject to T&C*) within 20 days since the date of order by sending an email to contact@leafyaffair.com

Please mention the following details in the email: order number, product title, date of purchase, and reason for return/exchange, attach receipt or proof of purchase.. Also mention the product you would like to be replaced in case of exchange.

T&C*: Returns/ Exchanges are only accepted under the following conditions:
1. Item was defective
2. Item was damaged during the Shipping
3. Products was / were missing
4. Wrong item was sent by the Seller

If your return/ exchange is approved then we will send you a confirmation email, post which you can return the product in its original package couriered to the below address*
LeafyAffair,
#74, 3rd main road,
Nagendra Block, SBM Colony
Bangalore- 560050
Ph- 9008896896

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
• Gift cards are exempt from being returned
• All returned products must be in unused condition with original packaging intact
• The product amount will be credited back to your account once we have received the products and quality check is done
• Refund of shipping charges is not applicable

No refunds will be given in the following cases:
• Products returned after 20 days post order date.
• Products returned in a used or damaged condition.

*LeafyAffair is not responsible for damage of goods during transit when the customer ships it back themselves

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@leafyaffair.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@leafyaffair.com and send your item to:
#74, 3rd main, Nagendra block,, SBM Colony, BSK III stage, 560050 Bangalore KA, India.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: #74, 3rd main, Nagendra block,, SBM Colony, BSK III stage, 560050 Bangalore KA, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We suggest you use a trackable shipping service or purchasing shipping insurance as most our products range over 800 Rs. We don’t guarantee that we will receive your returned item.